Terms and Conditions
General Terms and Conditions of Uhrenhandel Alexander Gläser
1. Scope, General
The following terms and conditions apply to all orders on the platform. Our online offer
is aimed at consumers and entrepreneurs. Consumers are any natural person who
concludes a legal transaction for purposes that are predominantly neither commercial nor
self-employed professional activity. Entrepreneur is a
natural or legal person or a partnership with legal capacity, which
Conclusion of a legal transaction in the exercise of their commercial or independent
professional activity.
Any general terms and conditions of yours will not be accepted by us, except for their inclusion in the
The contract was confirmed by us in writing.
2. Contracting parties, conclusion of contract, correction options
The purchase contract is concluded with Uhrenhandel Gläser.
Purchase via classified ads or other platforms:
The presentation of the products on the platform does not constitute a legally binding offer,
but a non-binding online catalogue. You can view our products
non-binding inquiry and your entries before submitting your binding order
correct at any time by informing us of your change request in the chat history or by email
By requesting the invoice or the promise to buy,
you are making a binding offer for the goods in question. The
Confirmation of receipt of your order will be sent by email immediately after sending
of the order. We accept your offer by sending you an invoice in a
separate email and you will be asked to pay.
Purchase through our online shop:
You can choose from our range on the website www.mawatches.de (hereinafter:
“Website”) select products, especially watches, and click on a button to add them to the
shopping cart. In the next step, enter your personal data and accept
the general terms and conditions and the cancellation policy. By clicking on the button “Buy now” you enter a
binding request to purchase the goods in the shopping cart. Before sending the
You can change and view the order data at any time.
We will then send you an order confirmation or an invoice. The contract
is effective when we receive your payment. When paying via a
external payment provider (e.g. Paypal), the contract is effectively concluded when you
have successfully completed the payment process.
3. Contract language
The language(s) available for concluding the contract:
German English
4. Delivery conditions, withdrawal in case of delivery problems
In addition to the stated product prices, shipping costs may apply.
You can find out about possible shipping costs in the offers and in the
personal chat. You generally have the option of picking up after
appointment arrangement.
If the delivery of a product is significantly delayed (at least 14 days),
Both you and we may withdraw from the contract. Any payments already made will
refunded. Further claims are excluded.
5. Payment
Prepayment: We will send you our invoice with all relevant data about your order
in a separate email and deliver the goods after receipt of payment.
Cash payment: You pay the invoice amount in cash upon collection.
Paypal: You complete the payment process completely.
Sofortüberweisung: You complete the payment process completely.
6. Retention of title
The goods remain our property until full payment has been made.
We reserve the right to withhold payment from entrepreneurs until all
Claims from an ongoing business relationship the ownership of the delivered goods
before.
7. Transport damage
If goods are delivered with obvious transport damage, you should complain about such
Please report any errors to the deliverer as soon as possible and contact us immediately
Failure to make a complaint or contact us has legal consequences for your
Claims and their enforcement, in particular your warranty rights, no
consequences. However, they help us to assert our own claims against the carrier
or transport insurance.
8. Warranty and Guarantees
8.1 Liability for defects
For businesses, the warranty is reduced to one year. For used
The warranty for entrepreneurs and consumers is one year
shortened. Otherwise, the statutory provisions apply.
8.2 Warranties and customer service
Information on any additional guarantees that may apply and their exact
Conditions can be found on the product and on special information pages of the
Manufacturer. You can contact our customer service for questions, complaints and
Complaints can be made on weekdays from 9:00 a.m. to 6:00 p.m. by telephone at:
Phone: +49 17647118933
Email: uhrenhandel.glaeser@gmail.com
9. Liability
For claims based on damages caused by us, our legal representatives or
vicarious agents, we are always liable without limitation in case of violation of the
Life, body or health, in case of intentional or grossly negligent
breach of duty, in the case of a guarantee promise, if agreed, or if the
scope of application of the Product Liability Act.
In case of breach of essential contractual obligations, the fulfilment of which is essential
The performance of the contract is made possible in the first place and the compliance with which is
contractual partner may regularly rely on (cardinal obligations) through slight negligence
by us, our legal representatives or vicarious agents, the liability of the amount
limited to the damage foreseeable at the time of conclusion of the contract, with the occurrence of
must typically be expected. Furthermore, claims for damages
excluded.
10. Dispute resolution
The EU platform for out-of-court online dispute resolution is available at the following address:
Internet address available:
https://ec.europa.eu/consumers/odr/
We are neither willing nor obliged to participate in a dispute settlement procedure before a
consumer arbitration board.
11. Final provisions
Contracts between you and us are governed by the laws of the Federal Republic of Germany under
Exclusion of the UN Convention on Contracts for the International Sale of Goods applies. The statutory provisions on the limitation
the choice of law and the applicability of mandatory provisions, in particular of the state in which
You as a consumer have your habitual residence remains unaffected.
If you are a merchant, a legal entity under public law
or a special fund under public law, the place of jurisdiction for all
Disputes arising from contractual relationships between us and you shall be subject to our registered office in Castrop-Rauxel,
Germany.
Even if individual points are legally ineffective, the contract remains valid in its remaining
Parts are binding. The invalid points, if any, will be replaced by the
statutory provisions. To the extent that this would constitute an unreasonable hardship for a contracting party
would constitute, however, the contract becomes invalid in its entirety.
cancellation policy
Consumers in the EU have a fourteen-day right of withdrawal if the goods are sold by distance selling
was acquired
right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period shall be fourteen days from the day on which you or a third party
A third party other than the carrier designated by you has taken possession of the last goods
To exercise your right of withdrawal, you must inform us (MAWAtches Inh. Markus
Wagner, Herner Str. 74, 44575 Castrop-Rauxel, Germany, info@mawatches.de, Telephone:
0171 8167934) by means of a clear statement (e.g. a letter sent by post or
E-Mail) of your decision to withdraw from this contract. To safeguard the
Within the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal
before the expiry of the cancellation period.
consequences of revocation
If you withdraw from this contract, we will refund all payments received from you
received, including the delivery costs (with the exception of additional costs
result from your choosing a different delivery method than the one offered by us,
cheapest standard delivery), immediately and at the latest within fourteen
days from the day on which we receive notification of your withdrawal from this contract
We will use the same means of payment for this refund as you originally received
You used in the original transaction, unless you were
expressly agreed otherwise; in no event will you be entitled to any
We may refuse to refund until we have received the goods
You must return the goods promptly and in any event no later than
within fourteen days from the date on which you notify us of the cancellation of this contract
to send or hand over the goods to us. The deadline is met if you
Send goods before the expiry of the fourteen-day period. You will bear the direct costs
of returning the goods. You will only be liable for any loss of value of the goods
if this loss in value is due to an inspection of the condition,
handling of the goods that is not necessary for their properties and functioning
is due to.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods which are not
are prefabricated and for whose production an individual selection or determination by
relevant to the consumer or which is clearly tailored to the personal needs of the
tailored to the consumer.
The right of withdrawal does not apply to contracts for the delivery of goods whose price is
fluctuations in the financial market over which the entrepreneur has no influence
and which may occur within the withdrawal period.
sample cancellation form
(If you want to cancel the contract, please fill out this form
and send it back. The use of the form is not mandatory)
— To:
John Alexander Gläser
Rahmannstraße 11
65760 Eschborn
Or by email: uhrenhandel.glaeser@gmail.com
— I/we ( ) hereby revoke the contract concluded by me/us ( )
about the purchase of the following goods ( )/
— Ordered on ( )/received on ( )
— Name of the consumer(s)
— Address of the consumer(s)
— Signature of the consumer(s) (only if notification is on paper)
— Date ( ) Please delete if not applicable
The revocation can also be declared by telephone:
Phone: +49 17647118933
End of the cancellation policy.
General information
1) Please avoid damaging or contaminating the goods. Send the goods
please in original packaging with all accessories and all packaging components
to us. Use protective packaging if necessary. If you have
If you no longer have the original packaging, please provide suitable packaging for
adequate protection against transport damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the above mentioned points 1-2 are not a prerequisite for the effective
exercise of the right of withdrawal.